Guides

ChatLi 101 - ready to ChatLi in no time

1. Visit the GIPHY developers site and click Create an App.
2. Login or Register.
3. Navigate to GIPHY's dashboard and click Create an App.
4. Add Your App Name for ex. Conversation bot, add App Description and click Create New App.
5. Go to the ChatLi dashboard in your Shopify Admin menu.
6. Navigate to Integrations and click Install GIPHY.
7. Copy the API key from GIPHY's dashboard and paste it in to the input. Press Save.
That's it! Now you can spice your conversations with fun gifs.
1. Navigate to ChatLi dashboard in your Shopify Admin menu.
2. Go to Conversations and click Create.
3. Fill out the Name, ex. "How did you here about us?". Conversation Name is only used for internal reference and will not be displayed in the conversation.
4. Check Active.
5. Under Type select Choice. Next, type in your Question e.g. "How did you hear about us?" .
6. Under Choices add 3 choices: Word of mouth, Search engine and Social.
7. Your first question was successfully set. Now it's time to add another one.
8. Click Add step.
9. Go to Type and type in your Question in the relevant box e.g. "Do you know of anyone that would find this shop interesting?"
That's it! You've just created a multi-step conversation that should show up on your Thank You page
1. Follow Shopify's create coupon code guide to create a coupon code.
2. Go to ChatLi dashboard in your Shopify Admin menu.
3. Navigate to Conversations and click New conversation.
4. Create your conversation.
5. As for the Type in the last step, select Text. Add your text and copy the discount code that you’ve just created in the Shopify Admin menu.
6. Press Save.
Finito 🏁!
1. Go to ChatLi dashboard in your Shopify Admin menu.
2. Navigate to Conversations and click New conversation.
3. Create your conversation.
4. Under Type select Giveaway. Select Product, Variant and Qty.
5. Press Save.
That's it! After the customer sees the last conversation step, a new order with that item will be created and the customer will receive a notification.
1. Go to ChatLi dashboard in your Shopify Admin menu.
2. Navigate to Settings.
3. Under Plans you can upgrade or downgrade your subscription.

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